Introduction

At SoukJoint Fashion, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.



Information We Collect

When you use our website, we may collect the following information:



Personal Information

* Name
* Email address
* Phone number
* Delivery address
* Billing information
* Order history



Technical Information

* IP address
* Browser type
* Device information
* Website usage data
* Cookies and analytics information



AI Virtual Try-On Uploads

If you use our AI Virtual Try-On feature, you may voluntarily upload images or photos.

These images are used solely to provide the requested try-on experience and improve the functionality of the service.

We do not sell uploaded images to third parties.



How We Use Your Information

We use your information to:

* Process and fulfill orders
* Deliver products
* Provide customer support
* Respond to inquiries
* Improve our website and services
* Prevent fraud and abuse
* Analyze website performance and user experience
* Comply with legal obligations



Payment Processing

Online payments are processed securely through Stripe.

SoukJoint Fashion does not store your complete credit card information on its servers.

Payment information is handled directly by Stripe in accordance with Stripe's privacy and security standards.



Cookies

Our website uses cookies and similar technologies to:

* Remember user preferences
* Improve website performance
* Analyze visitor behavior
* Enhance the shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.



Analytics

We may use analytics tools such as Google Analytics to better understand how visitors use our website.

These tools may collect information such as:

* Pages visited
* Time spent on pages
* Device type
* Geographic region
* Referral sources

This information is used only to improve our website and services.



Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers necessary to operate our business, including:

* Delivery partners
* Payment processors
* Website hosting providers
* Analytics providers

These providers receive only the information necessary to perform their services.



Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.



Data Retention

We retain personal information only as long as necessary to:

* Fulfill orders
* Provide customer support
* Meet legal and accounting obligations
* Resolve disputes
* Enforce our agreements



Your Rights

You may request to:

* Access your personal information
* Correct inaccurate information
* Delete personal information where legally permitted
* Withdraw consent where applicable

To make such a request, please contact us through our Contact Us page.



Children's Privacy

Our website is intended for general audiences.

We do not knowingly collect personal information from children without appropriate parental involvement.



Third-Party Links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those external websites.



Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.



Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our Contact Us page.

Effective Date: May 2026